THE STRUCTURAL MODEL OF NOISE, VIBRATION AND VENTILATION TOWARD TEMPORARY PASSENGER HEALTH IN THE MOVING TRAIN

Abstract

Poor ergonomic environment in the train cabins can impact the passengers' discomfort and dissatisfaction while using public transport. The article provides a comprehensive analysis of passengers experienced when riding KTM Komuter in Klang Valley, Malaysia. A total of 361 respondents were selected for this study which regularly prefer the train as their main transport to workplace. The study empirically focuses to explore and examine the relationship between the ergonomic risk factors, health symptoms, passenger comfort, and passenger satisfaction through IBM-SPSS-AMOS version 25.0 software. The result shows that the ergonomic risk factors do not have significant effect on passengers’ comfort. Although the initial study found the passengers discomfort, through well-intention impulses, the passengers could find that the train is currently the best option while staying in the big city. However, as public transport provider, the train operators are suggested to consider the ergonomic risk factors in their future train design and development as well as to promote passenger safety and well-being.