A SOCIO-TECHNICAL FRAMEWORK FOR MEASURING 5S PERFORMANCE IN JAVA ISLAND MANUFACTURING SMEs

Abstract

Sustainability of 5S Practices remains a major challenge for manufacturing SMEs due to limited integration between technical and social aspects. The current study aims to develop a socio-technical performance measurement framework to evaluate the balance between technical 5S Practices and social enablers in manufacturing SMEs on Java Island. A quantitative survey was conducted among 131 SMEs on Java Island using validated indicators for social (SA5S), technical (TA5S), relational coordination (RC), and sustainability performance (SP). Results indicate unbalanced achievement across variables, particularly weak integration between technical systems and managerial practices. The proposed framework provides a diagnostic tool for SMEs to continuously monitor socio-technical balance in sustaining 5S performance.